Shipping and Delivery
What locations do you ship to?
We are thrilled to offer free worldwide shipping for every order placed with us. Our dedicated shipping team ensures that your orders are carefully packaged and dispatched to destinations spanning the globe, reaching nearly every country worldwide.
How long does an order take to arrive once shipped?
The delivery time for your order primarily depends on your location. We’ve provided estimated shipping times for various regions:
LOCATION | *ESTIMATED SHIPPING TIME |
United States | 1-3 Weeks |
Canada, Europe | 2-4 Weeks |
Australia, New Zealand | 2-4 Weeks |
Other | 2-5 Weeks |
Please note that these estimates do not include our standard processing time of 6-8 days.
Will I receive a tracking number for my package?
Absolutely! As soon as your order is shipped, you will receive a tracking number to monitor its journey. However, it’s important to understand that occasional delays may occur due to factors beyond our control, such as postal service disruptions or customs clearance processes. We appreciate your patience and understanding should such situations arise.
My Tracking Says “No Information Available At The Moment”.
For certain shipping carriers, it may take 2-5 business days for the tracking information to update in their systems. This temporary delay in updating the tracking details is normal and does not necessarily indicate an issue with your shipment.
What do I do if my order is lost in the mail?
Every order we ship is insured against loss or damage during transit. In the unlikely event that your order is held at customs, lost in transit, or returned to us for any reason, we’ve got you covered. While the postal service is out of our control once your package leaves our warehouse, we understand the frustration of lost or delayed orders. In such cases, we will send you a replacement order with priority shipping and full tracking, whenever possible. Please refer to our refund and return policy for more information on when these policies might apply to shipping situations.